Birgitta Edberg is has strong professional skills in Organization Development with Design Thinking to enable Business Value and Excellent Customer Journeys, Data-Driven Growth Marketing, Content and Concept Strategies. 20+ years Experience of Leading Digital Journeys.
Author | Researcher on the Business Impact of Changes in the Technology, Market and Consumer Behavior. My book Social Affärsutveckling presents a framework for Competition with Excellent Customer Experiences in 8 areas. Check it out here: https://www.bokus.com/bok/9789163957703/social-affarsutveckling-i-natverksekonomin-sociala-medier-ny-marknadslogik/
Birgitta Edberg has worked with change strategies for digital presence since 1995 with companies and the public sector. Educated in business economics, behavioral science, and communication.